FAQ’s - Stevie Buoy



If you have a question that hasn't been answered

 you can always contact me at  shop@steviebuoy.com.au  or via my contact form here.

Unfortunately I do not have a showroom. Please contact me in regards to your needs as I may be able to provide a solution.

Yes 'No Contact Local Pickup' in Warnbro is available for all WA orders. Select the local pickup shipping option at checkout.

In the notes section of your cart ensure you add a note to advise when you would like to collect your order.

I will be in contact to confirm the collection time. 

contact me if you have any questions.

Your can read my Humm FAQ Here.

Your can read my Laybuy FAQ Here.

Your can read my Afterpay FAQ Here.

Stevie Buoy shipping policy can be found Here.

Stevie Buoy refund/exchange policy can be found Here.

Yes. I am always happy to make a customised order.

More information is available on my Custom Orders page.

Please contact me to discuss your needs.

Please check out my Tips & Safety guide for more information.

Or feel free to Contact Me.

Absolutely. My glass jars are 100% recyclable.

Many customers love to reutilise their jars for other things such as vases or storing cotton buds, makeup brushes, spices or as a trinket jar.

Simply wipe out with a dry paper towel while the wax is still warm (or soak the jar in hot water) and then hand wash it with soap and water as you would with any glass container.

Please be mindful not to use anything abrasive on the jar surface, as the paint or finish can scratch or damage.