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To get the most out of your Stevie Buoy product

Please read these guidelines carefully.

Failure to follow these guidelines could result in injury, fire or property damage. 

WHAT MAKES A STEVIE BUOY CANDLE?

My candles are made from an all Australian 100% natural soy wax - free from palm and paraffin and feature a core-free 100% cotton wick.

Did you know that many candle-makers market their products as "Soy" when, in fact, they contain less than 20% Soy with the rest being Paraffin or even Vaseline!  The waxes Stevie Buoy uses have been lab tested by the manufacturer to show that they are free from synthetic materials, leaving you with only the good stuff!

About My Fragrances

All my fragrances are cosmetic grade and premium quality.

They are sourced from only the best Australian suppliers and are composed of a combination of natural, naturally-derived and synthetic ingredients.

WHAT MAKES SOY WAX SO GREAT?

In addition to being a natural material, Soy Wax gives my candles a gorgeous, creamy finish and slows down the burn so you can enjoy your candles for longer. Soy Wax burns cleaner and releases less soot & smoke than other candle waxes and is also biodegradable so it’s easy to clean with some hot soapy water.

WHY ARE THERE IMPERFECTIONS ON MY NEW STEVIE BUOY CANDLE?

All my candles are hand poured in small batches, so each one is special & unique. I try my best to keep them all consistent but at times natural wax is known to crack, sweat or frost over. This doesn't affect the performance of the candle at all, it's just a sign that it is free from synthetic additives. 

WHY IS THE TOP OF MY STEVIE BUOY CANDLE BUMPY AFTER BURNING?

Don't worry if you find this happening to your candle because this is actually a tell-tale sign that my wax is 100% natural and free from the synthetic additives that would otherwise hold it together. In exchange for a guaranteed smooth surface, you get a cleaner, longer burn with a stronger scent throw.

I considered this a worthwhile trade-off.

I HAVE A QUESTION THAT HASN'T BEEN ANSWERED:

No worries, you can always contact me at  shop@steviebuoy.com.au  or via my contact form HERE

Candles can bring relaxation, memories and comfort but their open flame can be hazardous when not monitored properly.

I want to make sure that you burn your candles safely, so please read these guidelines carefully.

BEFORE YOU BURN:
  • Trim your cotton wick to 5mm before each burn. This will provide the cleanest burn possible and prevent the ‘mushroom’ effect. Failure to do this may lead to a “wax pool fire” where the entire candle may appear to ignite. This is caused when a hot piece of untrimmed wick drops into the melted wax pool and ignites it.

  • Trim your Wood Wick to 3mm, Wood wicks need to be short. Regular trimming will get you past any knots in the wood which may give you grief in staying lit. Trim all of the burnt pieces off before each use (nail clippers or Wire cutters work great or you can always use a napkin and your fingers to gently break off the burnt parts of the wick). When lighting a wood wick candle, the best technique is to tilt it on an angle and let the flame draw across the length of the wick (kind of like how you tilt a match after lighting).

  • The wick on your Stevie Buoy candle has been pre-trimmed for you.

  • Keep candles out of the reach of children and pets. Do not place lit candles where they can be knocked over by children, pets or anyone else.

  • Do not use if the glass container is cracked, chipped or broken.

  • Always keep the wax pool free from foreign objects such as wick trimmings, wick particles, match debris and dust.

  • Place the candle on a stable, non-combustible, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.

  • Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning & sooting. But if you can’t avoid draughts, turn the candle periodically to avoid uneven burning.

  • Sweating refers to the beading or puddling of oil on the surface of the candle. Natural Soy wax is particularly sensitive to temperature changes which cause the natural oils to separate from the wax leaving the pools of oil we see on top. You can avoid sweating by keeping your candles away from drafts, direct sunlight and rooms with temperature fluctuations. Sweating does not affect the quality of the candle, its burn or scent throw. Simply remove excess oil with a tissue or paper towel before lighting your candle and enjoy the aroma!

FIRST BURN:
  • make sure to burn your candle for at least 2-3 hoursor until the wax pool reaches the full diameter of the jar.This will prevent the candle wax from forming into a tunnel and give you a clean burn as well as a much more pleasant experience.
WHILE BURNING:
  • Never burn a candle for longer than 3-4 hours at a time. If a candle is burnt for excessive periods it mayoverheat & crack.After the maximum recommended burn time, let the candle  cool and solidify, trim the wick and relight.

  • Do not allow candle to burn to the base of vessel - Extinguish the candle once it has burnt down to 1cm from the bottom of the container to prevent over heating & cracking.

  • Extinguish a candle if the flame becomes too high or flickers repeatedly. Before re-lighting, let the candle cool, trim the wick, and check for unwanted drafts.

  • Never leave a burning candle unattended or lit while sleeping. If you are going to leave the room, or go to bed, be sure to firstly extinguish your candles.

  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, curtains, bedding, carpets, books, paper, flammable decorations, etc.

  • Never move a burning candle. Containerised candles may become hot. Always handle with care and wait for the wax to set and the candle to cool before moving.

  • If burning multiple candles, place each candle at least 10cm apart from one another to prevent burn problems. This is to ensure they don’t melt one another or create their own drafts and cause candles not to burn to their maximum burn times.

  • Use A Wick Dipperto prevent wicks from drifting off-centre. This will help to maximise the candle’s burn time.

WHEN EXTINGUISHING:
  • Use a Wick Dipper to extinguish candles without the wick smoking. This process of quenching the wick eliminates wick smouldering and adds fuel to the wick for subsequent relighting. Blowing a candle out is not recommended as the liquid wax may splatter and the wick may continue to glow and emit smoke.

  • Store your candles in an upright position in a cool & dry place, away from direct sunlight, dust & fluorescent light.

  • In the event of a ‘wax pool fire’ do not throw water onto it as this will cause the candle to ‘explode’ due to the water suddenly turning to steam with the hot wax. The candle should not be moved or touched while the wax is on fire. Either blow it out, cover with a fire blanket or use a fire extinguisher.

  • Glass care: Even the very best candle will deposit carbon on glass, especially if the wick is not trimmed or the candle is exposed to draughts. Wipe away any build-up with a clean, damp cloth. Do not use if the glass container is cracked, chipped or broken.

You can download a free copy of the Candle Care & Tips HERE
HOW TO USE

Directions for use:

Step 1. Add water to the inner vessel until the fill line.

Step 2. Add up to 5 drops of essential oil or fragrance oil depending on your preference.

Step 3. Place lid on inner vessel and slide ceramic sleeve over the top.

Step 4. Turn diffuser on and enjoy the ambiance immediately.

Step 5. Follow Quick Clean instructions after every use.

CLEANING

Over time, your diffuser will develop an oil build-up that potentially can prevent it from working properly, so it is important to understand how to use and take care of it.

Here are a few tips that will help you have the best aromatic experience and extend the life of your Stevie Buoy Ultrasonic Diffuser.

QUICK-CLEAN:

This should be done after every use.

•Empty any excess oil and water left in the diffuser – After unplugging the device from the power supply, empty any essential oil left in the device. Make sure you pour away from any operating buttons found on the diffuser.

•Wipe the inside of diffuser – Using a tiny amount of detergent, wipe the inside with a small cloth or sponge. Remove any build-up in a gentle manner.

•Wipe the outside of the diffuser – Complete step 2 on the outside of the diffuser.

•Rinse and dry – Give the diffuser and water tank a rinse and leave to dry.

•Clean the ultrasonic mist chip - Use a Q-tip dipped in rubbing alcohol to wipe the ultrasonic mist chip found inside the water tank.

DEEP CLEAN:

This should be done once every 1-2 months.

  1. Empty any excess oil and water left in the diffuser – After unplugging the device from the power supply, empty any essential oil left in the device.Make sure you pour away from any operating buttons found on the diffuser.
  2. Fill the diffuser with water– Fill the water tank with water halfway.
  3. Add 10 drop of vinegar – Add pure white vinegar to the tank.
  4. Run the diffuser – Turn the diffuser on and run for 5 minutes to allow the vinegar mixture to run through the device. This will help remove any oil build up.
  5. Empty the diffuser – Removing the water and vinegar.
  6. Clean tight spots – Dab a cotton tip in white vinegar and clean the tight spots and nooks of the diffuser.
  7. Rinse the diffuser – Use clean water to rinse the diffuser.
  8. Use a dry cloth to thoroughly wipe the diffuser.
SAFTEY GUIDE
  1. When using electrical appliances, safety precautions must always be taken to reduce the risk of fire, electrical shock and personal injury.
  2. Keep out of reach of children and pets and any objects, which are flammable or can catch fire.
  3. Do not use appliance for other than its intended purpose.
  4. For household/ indoor use only.
  5. Do not leave appliance unattended while in use. Unplug the appliance when not in use.
  6. Always keep and use in a safe and secure place.
  7. Do not use in wet areas, near a sink or bathtub.
  8. Never immerse the appliance or cord into water.
  9. If the power supply cord becomes damaged the appliance should be discarded.
  10. The power supply cord cannot be replaced.
  11. Do not over fill the water Tank.
  12. Clean regularly taking care to follow the correct cleaning instructions. Failure to follow these instructions can potentially prevent your diffuser from working properly or damage the unit.

*It’s essential that you do not leave the unit sitting with water/oil inside. As soon as your unit has finished follow quick-rinse instructions to prevent damage. A regular deep clean cycle is essential.*

You can download a free copy of the Ultrasonic Diffuser Care & Tips HERE

Need Wax Melts for your Wax Warmer Find Them HERE!!

Stevie Buoy highly recommends grabbing a spare globe with your wax warmer purchase

GLOBE CARE

To maximise the life of the warmer globes and prevent premature globe failure, the following care tips should be heeded:

  1. Globes must be screwed in properly. A loose globe will “arc” and fail prematurely.
  2. DO NOT touch the globe with your fingers as body oils will adhere to the globe surface, create a “hot spot” and ultimately shorten the life of the globe.
  3. Do not leave a wax warmer unit on for excessively long periods of time.
  4. When replacing a blown globe it is essential that the correct wattage globe is used. Ensure to check that the replacement globe is an EXACT match for the blown globe. (looking the same does not make it a match)
  5. LED globes are NOT suitable for wax warmers. They simply do not produce the required heat.
  6. Do NOT under ANY circumstances use a globe over 25 watts EVER. Doing so may destroy your burner and cause serious damage to property !
  7. Stevie Buoy is not responsible for any damage incurred from using the incorrect globe.

The simplest way to ensure compatibility of replacement globes is to order your globe from Stevie Buoy

Please CONTACT ME if you need help selecting the right globe.

HOW TO USE

Melts are a mess-free alternative for oil burners. They’re simple to use and have a great scent throw.

HOW TO USE A MELT:

  1. Ensure your wax warmer dish is clean and dry.
  2. Remove all labels from the melt & place flat in the dish.
  3. As the melt turns to liquid you will experience its fragrance throw.
  4. When the wax warmer is switched off, the melt will harden.
  5. The wax will not disappear; use a new melt when scent is no longer present.
  6. To remove spent wax, let it cool and harden then press gently on one end. If it does not slide out easily, cool in the fridge for 10 minutes to shrink the wax. Alternatively, you can wait till the wax has hardened. Then turn the warmer on for a couple of minutes to free the wax puck.
  7. Clean dish with warm soapy water when changing wax.
  8. Take care when using your wax melts and be sure to never add water or light the melt directly.
SAFETY GUIDE

When using electrical appliances, safety precautions must always be taken to reduce the risk of fire, electrical shock and personal injury.

  1. Keep out of reach of children and pets and any objects, which are flammable or can catch fire.
  2. Do not use appliance for other than its intended purpose. For household/ indoor use only.
  3. Do not leave appliance unattended while in use. Unplug the appliance when not in use.
  4. Always keep and use in a safe and secure place. Do not use in wet areas, near a sink or bathtub.
  5. When in use the diffuser becomes hot and contains hot liquid. Do not touch the hot surface or attempt to move until liquid has cooled or solidified.
  6. Never immerse the appliance or cord into water.
  7. If the power supply cord becomes damaged the appliance should be discarded. The power supply cord cannot be replaced
  8. Ensure your wax warmer dish is clean and dry before use.
  9. To remove spent wax, let it cool and harden then press gently on one end. If it does not slide out easily, cool in the fridge for 15 minutes to shrink the wax. Alternatively, you can wait till the wax has hardened. Then turn the warmer on for a couple of minutes to free the spent wax puck.
  10. Clean dish with warm soapy water when changing wax. Make sure dish is completely dry before use
  11. Take care when using your wax warmer and be sure to never add water or light the melt directly.

Need Wax Melts for your Wax Warmer Find Them HERE!!

Tea Light Candles are sold separately and can be found HERE.
HOW TO USE WAX MELTS

Melts are a mess-free alternative for oil burners. They’re simple to use and have a great scent throw.

HOW TO USE A MELT:

  1. Ensure your wax warmer dish is clean and dry.
  2. Remove all labels from the melt & place flat in the dish.
  3. Do not over fill bowl with wax.
  4. As the melt turns to liquid you will experience its fragrance throw.
  5. When the Tea Light Warmer is not in use, the melt will harden.
  6. The wax will not disappear; use a new melt when scent is no longer present.
  7. To remove spent wax, let it cool and harden then press gently on one end. If it does not slide out easily, cool in the fridge for 10 minutes to shrink the wax. Alternatively, you can wait till the wax has hardened. Then turn the warmer on for a couple of minutes to free the wax puck.
  8. Clean dish with warm soapy water when changing wax.
  9. Take care when using your wax melts and be sure to never add water or light the melt directly.
HOW TO USE OILS
Instructions for oil use:
  • Fill the top bowl with water until there is approximately a quarter inch of space left at the top.
  • Add a few drops of Fragrance Oils or Essential oils (3-5 drops, depending on size of warmer or room.)
  • Make sure the Fragrance Oils or Essential Oils you choose are suitable for use with your Tea Light Warmer.
  • Light a tealight candle, and place underneath in the tealight holder.
  • Never allow the water level of the bowl to run dry while in use. It may crack the Warmer or the remaining oil in the bowl may explode or catch fire.
  • When using your oil burner for the first time, we recommend checking if water level needs to be topped up after an hour, to avoid burning oil residue.
  • To clean oil residue from the bowl, we recommend wiping down with warm soapy water.
SAFTEY GUIDE
  • Never leave a burning Tea Light Warmer unattended. Extinguish flame when not in use.
  • Do not position your Tea Light Warmer on or near TV cabinets, electrical appliances or heat sources.
  • Never burn a candle for longer than 4 hours at a time. After the maximum recommended burn time, let it cool, trim the wick to 6mm and relight.
  • Under no circumstances should a Tealight Warmer be placed directly on a table or any other surface that may be subject to damage.
  • Under no circumstances should any product that generates heat, flame or fragrance be placed directly onto antique, valuable or highly polished furniture.
  • Make sure the Fragrance Oils or Essential Oils you choose are suitable for use with your Tealight Warmer.
  • Never allow the water level of the bowl to run dry while in use. It may crack the warmer and the remaining oil in the bowl may explode or catch fire.
  • Keep out of reach of children and pets and any objects, which are flammable.
  • Never move a burning Tealight Warmer. When in use the warmer may become hot and will contain hot liquid. Do not touch the hot surface or attempt to move until liquid has cooled or solidified.
  • Do not use your Tealight Warmer if it is cracked, chipped or broken.
  • A burning Tealight Warmer may generate significant heat so always position well away from combustible materials.
  • Ensure your wax warmer dish is clean and dry before use.

Melts are a mess-free alternative for oil burners. They’re simple to use and have a great scent throw.

ABOUT MY WAX MELTS

All Stevie Buoy Wax Melts are loving Handmade & Hand Poured

  1. Available Ready Made with your choice from any of my Premium Fragrances. (Unless marked as Made To Order.)
  2. Made with a premium Soy Wax Blend specially formulated for wax melts from the best Australian waxes available
  3. Amazingly strong scent throw.
  4. Proudly Made In Western Australia.
FRAGRANCE

For more information about my fragrance range CLICK HERE

HOW TO USE

HOW TO USE A MELT:

  • Ensure your wax warmer dish is clean and dry.
  • Remove all labels from the melt & place flat in the dish.
  • As the melt turns to liquid you will experience its fragrance throw.
  • When the wax warmer is switched off, the melt will harden.
  • The wax will not disappear; use a new melt when scent is no longer present.
  • To remove spent wax, let it cool and harden then press gently on one end. If it does not slide out easily, cool in the fridge for 10 minutes to shrink the wax. Alternatively, you can wait till the wax has hardened. Then turn the warmer on for a couple of minutes to free the wax puck.
  • Clean dish with warm soapy water when changing wax.
  • Take care when using your wax melts and be sure to never add water or light the melt directly.
  •  

    Everything you need to know to get the best out of your Stevie Buoy Wax Melts can be found in my Tips & Safety guide. Please read thoroughly before using any Stevie Buoy products.

    ABOUT MY REED DIFFUSERS

    All Stevie Buoy Reed Diffusers are lovingly handmade and are:

    • Available with your choice from any of my Premium Fragrances. (Unless marked as Ready Made.) 
    • Made with a high quality water soluble Organic, alcohol-free, base.
    • Long lasting (3+ months) with a  strong scent throw and high Fragrance Ratio.
    • All supplied with High Performance Fibre Reeds.
    • Proudly Made In Western Australia

    Reed Diffuser Refills are available for your empty bottles.

    FRAGRANCE

    For more information about my fragrance range CLICK HERE

    HOW TO USE

    Directions For Use:

    • Always place Reed Diffuser on a plate or tray.
    • Remove the plastic stopper from the diffuser bottle and replace the collar
    • Insert the fibre reeds.
    • Fibre reeds do not need to be rotated and will continually absorb the liquid and release the fragrance with no maintenance. If needed, to maximise scent throw, just flip the reeds over every now and again .
    • Remove reeds as required to adjust the strength of the scent.
    • Quickly clean up any spills to avoid staining or stripping furniture finish.
    • Make sure you read any instructions that come with your Reed Diffuser.

    Refilling your Diffuser:

    Use one of my Reed Diffuser Refills to refill your empty bottle.
    Diffuser Reeds are available separately.

     

    Refill Directions:

    • Carefully pour contents of the refill bottle into your clean empty diffuser bottle using the supplied funnel.
    • Take care not to spill the contents.
    • Replace used reeds with the supplied new set.
    • Your diffuser is ready to go !
    Wipe spills immediately with a damp cloth.
    Make sure you read any instructions that come with your refill Bottle.
    SAFTEY ADVICE
  • Do not swallow.
  • Keep out of reach of children.
  • Do not allow liquid to come in contact with textiles, finished, painted or porous surfaces.
  • Please be careful when removing the plug or turning over your reeds. Oil that spills onto the exterior of the bottle may cause the finish to discolour.
  • Wipe spills immediately with a damp cloth.
  • Keep away from heat or flame.
  • DO NOT ignite the reeds.
  • Fragrance lifespan subject to environmental conditions.
  • Please read any instructions that come with your Reed Diffuser before using.

    • Please be careful when removing the plug or turning over your reeds. Oil that spills onto the exterior of the bottle may cause the finish to discolour. 
    • The intensity of the fragrance will depend on the size of the diffuser and the room the diffuser is placed in. In large, open spaces, the fragrance may not be as intense and may require more than one diffuser to reach the desired scent throw. 

    PLEASE NOTE

    By following these guidelines, I am confident that you will get the most enjoyment from your purchase.

    Stevie Buoy does not accept responsibility for any damage caused as a result of the misuse of its products.

    Should you have a problem with your products please don’t hesitate to Contact Me.